Information We Collect

When you visit the Millstone Acres website or place an order, we may collect information you voluntarily provide, including your name, billing and shipping addresses, email address, telephone number, and payment information. Payment information is processed securely through our payment providers and is not stored on our servers.

We may also automatically collect certain technical information such as your IP address, browser type, operating system, device information, pages visited, referring website, and general website usage data. This information helps us improve website performance, security, and the overall customer experience.

If you choose to subscribe to our email newsletter or promotional communications, we will also collect your email address and any preferences you choose to provide. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

How We Use Your Information

The information we collect is used to process and fulfill your orders, communicate with you about your purchases, provide customer support, and improve our products, services, and website. We use your information only for legitimate business purposes and to provide the best possible shopping experience.

Your contact information may also be used to send order confirmations, shipping notifications, account updates, responses to customer service inquiries, and other communications directly related to your purchases. If you choose to subscribe to our newsletter, we may occasionally send information about new products, special offers, or company updates. You may opt out of marketing emails at any time.

Millstone Acres does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We collect only the information necessary to operate our business, fulfill orders, comply with legal obligations, and provide quality customer service.

Sharing & Protecting Your Information

Millstone Acres values your privacy and shares your personal information only when necessary to operate our business and fulfill your orders. This may include trusted third-party service providers such as payment processors, shipping carriers, website hosting providers, email service providers, and other business partners that help us provide our products and services. These providers receive only the information necessary to perform their specific services on our behalf.

We may also disclose information when required by law, to respond to legal requests, protect our rights or property, investigate suspected fraud, or help ensure the safety and security of our customers, website, and business operations.

We take reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of internet transmission or electronic storage is completely secure, we continually work to safeguard the information entrusted to us.

Cookies, Your Rights & Policy Updates

The Millstone Acres website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us understand how visitors use our website. Most web browsers allow you to control or disable cookies through your browser settings; however, disabling cookies may affect certain website features and functionality.

Depending on your location and applicable laws, you may have the right to request access to the personal information we maintain about you, request corrections, request deletion of certain information, or ask questions about how your information is processed. If you wish to exercise any applicable privacy rights, please contact us through our Contact page and we will respond as required by law.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates become effective when posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how your information is collected, used, and protected.

Questions About Your Privacy?

If you have questions about how your personal information is collected, used, or protected, we’re here to help. We are committed to transparency and will gladly answer any questions regarding our privacy practices.

Helpful Policies

You may also find additional information in our related policy pages covering shipping, returns, and website terms.

What personal information does Millstone Acres collect?

We collect information you voluntarily provide, such as your name, billing and shipping addresses, email address, phone number, and information needed to process your order. We also collect limited technical information to help improve website performance and security.

Does Millstone Acres sell my personal information?

No. Millstone Acres does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Who has access to my information?

Your information may be shared only with trusted service providers that help us process payments, fulfill orders, ship packages, provide website services, or comply with legal obligations. These providers receive only the information necessary to perform their services.

How is my payment information protected?

Payment information is processed securely through our payment providers. Millstone Acres does not store your complete payment card information on our website servers.

Can I unsubscribe from marketing emails?

Yes. If you subscribe to our email newsletter, you may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

Does your website use cookies?

Yes. Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, enhance website functionality, and analyze website traffic.

How can I contact you about privacy questions?

If you have questions about this Privacy Policy or how your personal information is handled, please visit our Contact page. We’ll be happy to assist you.